San Diego Studios Cancellation Policy:
Upon booking an appointment and providing your credit card details you are agreeing to our cancellation policy. Nothing will be charged to the credit card in advance of your scheduled service unless the cancellation policies outlined below are violated. You may pay for your service in studio using another form of payment other than the credit card held on file to secure your appointment time.
Should you have to cancel less than 24-hours before the start of your appointment, a charge FOR 50% OF YOUR SCHEDULED SERVICE(S) will be administered to your credit card on file. If outside studio hours, our answering machine and email are always available!
If you no show to your appointment without notifying the studio a charge FOR THE FULL AMOUNT OF YOUR SCHEDULED SERVICE(S) will be administered to your credit card on file. We understand things happen that may be out of your control, but please understand we have held that appointment time specifically for you.
PLEASE NOTE: you are be able to make modifications to your appointment online through our booking system up until 24-hours before your appointment time.
If you arrive more than 10 min late without notice you are forfeiting your scheduled appointment time and may have to wait to be seen. Why? Our appointments are only 20 minutes long, so if we agree to take you 10 minutes late we will most likely run late with every single other client for the remainder of the day/night. We understand that things come up and always try do our very best to accommodate you!